Política de reembolso

Welcome to Global Gardens Pty Ltd (GG Store).

These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from Global Gardens Pty Ltd ("we", "us", or "our"). By accessing our website, purchasing products from us, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or purchase products from us.

1. Product Information

We endeavour to ensure that all information on our website regarding our products, including but not limited to descriptions, pricing, and availability, is accurate and up-to-date. However, we cannot guarantee the completeness, reliability, or accuracy of this information. Images of products are for illustrative purposes only and may not reflect the actual product.

2. Ordering Process

You must be at least 18 years old or have obtained consent from a legal guardian to make a purchase from our store. By placing an order, you warrant that all information you provide is accurate and complete. Failure to provide accurate information may result in delays or cancellation of your order. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email that confirms the order. The contract between us will only be formed when we send you this confirmation.

3. Pricing and Payment

All prices are exclusive of GST (where applicable) as required by Australian law and are listed in Australian dollars unless otherwise specified. We reserve the right to adjust prices, offers, goods, and specifications of goods at our discretion at any time before (but not after) we accept your order. Payment must be made in full at the time of purchase via the payment methods available on our website. By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct.

4. Shipping and Delivery

We deliver products within Australia and internationally, where available. Delivery times may vary based on location and are subject to delays resulting from postal delays or force majeure for which we will not be responsible. You will be responsible for payment of any such import duties and taxes that are not included in the purchase price.

5. Returns, Refunds, and Cancellation

Under the Australian Consumer Law, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Cancellations and refunds will be processed in accordance with our refunds and returns policy, available on our website.

6. Intellectual Property Rights

All content included on the website, such as text, graphics, logos, button icons, images, digital downloads, and software, is the property of Global Gardens Pty Ltd or its content suppliers and protected by international copyright laws. The compilation of all content on this website is the exclusive property of Global Gardens Pty Ltd.

7. Limitation of Liability

To the extent legally permitted, in no event will Global Gardens Pty Ltd be liable for any damages arising out of or in connection with your use of the website or your purchase of products from us. This comprehensive limitation of liability applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, and claims of third parties.

8. Modifications to the Terms

We reserve the right to make changes to our website, policies, and these Terms at any time. You will be subject to the policies and Terms in force at the time that you order products from us unless any change to those policies or these Terms is required to be made by law or governmental authority.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. Any dispute or claim arising out of or in connection with these Terms shall be adjudicated in the courts of Australia.

Contact Us

For any questions or concerns regarding these Terms or our products, please contact us at info@globalgardens.co.